privacy Policy

Last Updated: April 17, 2025

Urban Forest Landscaping ("we," "our," or "us") is committed to protecting the privacy and security of the personal information of individuals who visit our website, communicate with us, or use our services. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We may collect and process personal information that you voluntarily provide to us, including, but not limited to:

• Full name
• Phone number
• Email address
• Service address (if applicable)

This information is typically collected when you fill out a form on our website, request a quote, schedule a service, or otherwise communicate with us.

2. How We Use Your Information

The information we collect is used solely for the following purposes:

• Responding to inquiries and providing estimates or service updates
• Scheduling and confirming appointments
• Sending relevant service-related communications (e.g., reminders, updates, promotions)
• Improving the customer service experience

We do not sell, lease, trade, or share your personal information—especially phone numbers—with any third parties for marketing or unrelated purposes.

3. Text Messaging and Opt-Out Instructions

By submitting your phone number through our website or during any communication with us, you consent to receive SMS/text messages from Urban Forest Landscaping for service-related purposes.

You may opt out of receiving these communications at any time by replying with the word STOP to any message. Upon receipt of your STOP request, we will promptly remove your phone number from our messaging system. Message and data rates may apply depending on your mobile carrier.

4. Data Protection and Security

We implement industry-standard security measures to protect the confidentiality, integrity, and availability of your personal information. While no method of transmission over the internet is 100% secure, we take reasonable precautions to minimize risks and safeguard your data.

5. Third-Party Services

Our website may contain links to third-party websites or use tools (e.g., analytics, contact forms) that collect anonymized data for internal improvement purposes. We do not control and are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before engaging with them.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted to this page with an updated revision date. Your continued use of our services after such modifications constitutes your acknowledgment and agreement to the updated policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Urban Forest Landscaping
📞 (801) 671-8573
✉️ talon@urbanforestlandscape.com

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